Frequently Asked Questions
Everything you need to know about bringing comfort home.
How long does shipping take?
Most of our items are in stock and ready to ship. Once your order is processed, shipping typically takes 3 to 10 business days depending on your location within the contiguous United States.
Does Albany Park furniture come pre-assembled?
To ensure your furniture arrives safely and can fit through any doorway, our pieces are shipped in space-conscious boxes. Assembly is simple, tool-free, and designed to be completed in less than 15 minutes.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery. Please note that items must be in original packaging and return shipping fees may apply.
Do you offer financing options?
Yes, we partner with Affirm to offer flexible payment plans. You can choose to pay over 3, 6, or 12 months with rates as low as 0% APR based on eligibility.
What kind of fabrics and materials do you use?
We use premium materials including high-resiliency foam, solid wood frames, and a variety of high-performance fabrics like velvet, basketweave, and vegan leather that are designed to be kid and pet-friendly.
Is there a warranty on my furniture?
We stand by our quality. Every Albany Park piece comes with a lifetime warranty on the frame and a 1-year limited warranty on cushions and fabrics against manufacturing defects.